Skip to main content

Key Enterprise eCommerce Platform Features to Look Out for in 2024

  Enterprise eCommerce platforms offer many opportunities for businesses to grow and expand their business. From handling massive product catalogues to multiple SOPs, enterprise eCommerce platforms are equipped with everything a modern business needs to survive in the competition. Let’s look at some of the essential features that are making their mark in 2023: Augmented Reality (AR) Technology This feature has been around for a while but recently we are witnessing a surge in its growth. It is a technology that allows users to virtually try out products such as jewellery, apparel, decorative items, etc. A recent study showed that AR produces 200% more engagements than non-AR equivalents. Chatbots An eCommerce chatbot is a software-generated bot using AI technology. It helps to give instant solutions to users about frequently asked questions ( FAQs ). A survey showed that 74% of the customers would choose a chatbot over a human agent to look for answers to FAQs . Let us now look ...

5 Ways To Authentically Stand Out From The Flock


You have collected an endless database of contacts. You send them follow-up emails and have interacted with them on social media, but now what? What else can you do to nurture your relationships with them and set the stage for opportunities?

In this digital era, it's easy to put up a status wishing someone a happy birthday or email your condolences to a client whose parent passed away. But that's what everyone does. Doing something offline adds a personal touch and often means more than your condolence email or birthday status. Though these practices were standard before the digital era, they are still relevant today.

Extending a gesture offline put across the perception to the recipients that you care because you took more time to extend the said gesture. But in reality, it isn’t very time-consuming and only takes a little thought and planning.

5 Authentic Ways to Forge Stronger Relationships

1.      Send Out Handwritten Cards

It might not sound like a big deal, but everyone loves receiving a surprise mail that isn't a bill waiting to be paid. What's brilliant about hand-written cards is that they are rare to receive. Not many people go to the trouble of taking out a pen and paper and writing a heartfelt message.

If you have met someone exciting and inspiring at the conference, mail them a card saying how delighted you were to meet them and that you are interested in learning more about what they do.

2.      Invite Someone You Don’t Know Well for Coffee

Inviting someone for a coffee might sound like a standard request, but it isn't as standard as it sounds. Pick 2-3 people from your contact list whom you’d like to know better and ask them out for coffee. Instead of making the time all about business, also take it as an opportunity to learn more about their non-business life. Ask them about their family, their hometown, and their hobbies. Nevertheless, be careful not to get carried away.

3.      Lend a Helping Hand

Have you ever been in a situation where you were invited by a client and watched them scramble to get a few final things done? Instead of standing in a corner and watching them, offer help. Are they struggling to find a box? Or do they need name cards laid out? Did someone just lose their purse? Help them out. Seize every opportunity you get to show that you care.

4.      Bring Treats for Meetings

No one can really deny baked goods or an unexpected latte. However, it doesn't have to be at every meeting. Try bringing treats once in a while to the meetings for attendees. Also, bring a little extra in case, someone you weren't expecting decides to join in.

5.      Use Social Media to Your Advantage

Social media offer you the exciting opportunity to discover information about your contacts you might not otherwise know. Take a genuine interest in their hobbies, the places they frequent, what their kids like, etc. It may come in handy the next time you reach out to them as you can use that information to show that you care. For instance, if you see that they hate coffee, you will know to invite them for tea instead.

Let Your Creativity Take The Lead

Use your creativity to find other ways to connect with people and have them know that you care. Work within your budget, and don't do it to bring in more business or drive leads. Instead, make these thoughtful gestures because you genuinely care. It might be surprising to see how your seeds of kindness bloom.

 

Comments

Popular posts from this blog

Bard vs. ChatGPT: The Battle of two AI Giants

  Bard vs. ChatGPT Artificial intelligence (AI) chatbots are becoming increasingly sophisticated, and two of the leading contenders in this space are ChatGPT and Google Bard. While ChatGPT was the original AI chatbot, now it faces good competition from Google Bard. Both chatbots are powered by large language models (LLMs) that have been trained on massive datasets of text and code. This allows them to generate text, translate languages, write different kinds of creative content, and answer your questions in an informative way. Let’s first discuss in brief the two Chatbots: ChatGPT ChatGPT is an AI-powered chatbot that uses machine learning to answer queries in a conversational dialogue. OpenAI released ChatGPT on Nov. 30, 2022. Within five days, ChatGPT reached 1 million users, according to OpenAI CEO Sam Altman. GPT stands for Generative Pre-trained Transformer, which finds patterns within data sequences. ChatGPT currently uses the GPT-3.5 language model, which is trained from a h...

How to make your first E-commerce Sale

Starting up an E-commerce store, or online store sounds exciting, but getting your first customer gives you jitters. Many new (even seasoned) entrepreneurs face this problem. Let’s see how to deal with this. Getting your first customer is a milestone for every business, but sealing the deal takes a lot of hard work and persistence. It’s very easy to fall into the trap of perfection; given there are hundreds of ways to acquire your first customer. It’s easy to get lost to try and implement every new exciting idea which comes to your mind while constantly changing things, and waiting on too much for things to happen. Focus on targeted traffic When you start a new online store, you can easily get busy in selecting your brand colours, logo, fonts, pricing and many other minute details as you build your brand. You can only get real improvement as you introduce your business to the world. You can’t understand the real-world scenarios and the market unless you go live and experience real pote...

Key Enterprise eCommerce Platform Features to Look Out for in 2024

  Enterprise eCommerce platforms offer many opportunities for businesses to grow and expand their business. From handling massive product catalogues to multiple SOPs, enterprise eCommerce platforms are equipped with everything a modern business needs to survive in the competition. Let’s look at some of the essential features that are making their mark in 2023: Augmented Reality (AR) Technology This feature has been around for a while but recently we are witnessing a surge in its growth. It is a technology that allows users to virtually try out products such as jewellery, apparel, decorative items, etc. A recent study showed that AR produces 200% more engagements than non-AR equivalents. Chatbots An eCommerce chatbot is a software-generated bot using AI technology. It helps to give instant solutions to users about frequently asked questions ( FAQs ). A survey showed that 74% of the customers would choose a chatbot over a human agent to look for answers to FAQs . Let us now look ...